The success of your ServiceNow implementation depends on more than just technology deployment.
We help you from the start to align people, processes, and technology so that you can maximize the value you get from your ServiceNow investment.
Successful implementations are supported by a well-defined management program that defines clear business objectives, governance rules, and includes resources for training and organizational change management.
STARTING THE JOURNEY
Before starting the Now Platform implementation, we give you an overview of the underlying management capabilities that ServiceNow recommends its customers to build and continuously mature throughout their ServiceNow lifecycle.
DESIRED BUSINESS OUTCOMES
We conduct an explicit analysis of business and IT capabilities to determine where ServiceNow can deliver the earliest, greatest value to your organization.
The outcome is a clear, phased understanding of the steps required to implement or optimize those capabilities.
We work together with your process owners, service managers, functional leaders, and executive sponsors to assess and prioritize implementation of ServiceNow capabilities based on the most critical IT and business-level gaps for your organisation.