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Strategic consulting
- Governance/ IT management (e.g. rationalization) consultancy
- Architecture (technical) and process model (functional) evaluation
- Requirement analysis and solution design
Implementation
- Execute module implementation based on solution designs
- Workflow orchestration and implementation
- Customisation (low-coding)
Transformational consulting
- Supporting evaluation and strategy definition
Maintenance
- Health checks and performance analytics
- Upgrade management
Project delivery
- Delivery of complete implementation projects using agile methods
- Adaption of ServiceNow implementation methodology as ServiceNow’s best practice delivery approach
Organisational change management and user training
- Support transition into the organisation
