IT Operations Management

Start delivering high performing end-to-end digital services using Discovery, Event Management and Cloud Management.

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Why your company needs ITOM

 

- Move IT operations from a reactive team to one that works intelligently for the business.

- Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

- Deliver high-performance business services with visibility and AIOps.

- Accelerate your cloud strategy and reduce costs with IT Operations Management.

- ServiceNow ITOM integrates with your preferred monitoring tools, cloud platforms, serverless infrastructure, and asset management software.

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Bjorn Beyersdorff
 
Bjorn Beyersdorff
Managing Director

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Automation

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ServiceNow ITOM transforms ITOM processes with high-level automation solutions and service modeling capabilities, thereby ensuring total accountability of the IT infrastructure. It directs the approach of the IT department’s ITOM strategy. This empowers the IT team to automate manual tasks and focus more on driving business goals by managing IT infrastructure (which includes software, devices, and other hardware) dynamically.

Innovation

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ServiceNow ITOM maps business systems and services under one umbrella, streamlining the overall IT operations. Also, the ITOM dashboard provides deeper insights on the health of the IT infrastructure. ServiceNow ITOM deploys predictive and machine learning algorithms to provide deep analytics in the service delivery efficiencies and identifies anomalies in the infrastructure and can even suggests remedies for self-healing.

Performance

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ServiceNow ITOM allows top IT managers to see overall applications and infrastructure performance as a whole. Thereby this IT investments can steer future IT investments by providing valuable insights into the department's weak spots.

Our IT Operations Management Portfolio

ITOM Visibility

 

Get complete visibility into your on‑premises and cloud resources. Set a strong foundation with accurate data and relationship views for ITSM change management, Software Asset Management, Customer Service Management, Security Operations, and more.

 

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ITOM Health

 

Manage hybrid cloud environments to optimize cloud deployment.
Reduce event noise generated by monitoring tools by using predictive intelligence, such as machine learning, to correlate events and generate meaningful alerts and incidents.

 

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Itom-health

ITOM Optimisation

 

Cloud Insights gives you visibility and control of your cloud usage and costs. It uses the power of the Now Platform® to discover all of your cloud resources; breaks down cloud spend by cost center, business service, or other entity; provides recommendations on how to reduce cloud spend; and automates repetitive cost optimization tasks.

 

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Itom-optimisation

 

Why work with us?

 

As a registered ServiceNow partner we offer a wide range of services - exclusively for ServiceNow!

With our offices in Germany (Frankfurt am Main, Munich) and Poland (Torun) we are directly on site. Our team consists of specialists who have been working in the ServiceNow area since 2008 and have a proven track record in implementing and managing ServiceNow projects of all sizes.

Our approach is goal-oriented and precise. We are committed to quality and quantity - to achieve the best for our clients. That's why we only accept good solutions and are only satisfied when you are satisfied!

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Why you can count on us?

 

We do not disappear after the project!

Our well-rehearsed team consists without exception of experts with many years of permanent employment. Through continuous knowledge transfer we create the basis for a cooperative partnership and communication with our customers.

We are more than just a bunch of experts. In our company, bright minds work together as friends. Together we put a lot of joy and passion into our work, that is what distinguishes us.

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