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IT Operations Management

 

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.

 

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Customer-Service-Management

 

 

Customer Service Management

 

ServiceNow Customer Service Management (CSM) enables your organization to increase customer satisfaction, improve the efficiency of support agents, and reduce customer inquiries and costs by going beyond conventional solutions to improve customer service from problem to resolution.

 

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Security Operations Management

 

Prioritize and remediate vulnerabilities and security incidents faster. Unify data and processes across IT, security, and risk teams. Replace manual tasks with automated security orchestration.

 

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