Technical Consultant ServiceNow 


ITSM Processes and Service Catalog

Do you think of technological and economical expertise as two sides of the same coin? Are you keen on working for leading companies? And ready to support them in their Digital Transformation process, leveraging the ServiceNow platform? Then this offer is perfect for you!

Your tasks 

  • Support our customers creating technical designs based on their functional requirements

  • Implement requirements in ServiceNow projects with focus on workflow design, CMDB and service catalogue 

  • Technical consultancy for our customers regarding ServiceNow implementation and further development


ProServ - Apply to be Technical Consultant


Your skills

  • Extended knowledge of ITIL IT Service Management process model

  • Profound knowledge of CSDM

  • Strong hands-on experience of defining, creating and using service catalogues and CMDB

  • Hands-on experience in customizing of CSM, ITSM Request Management, Self Service Portal in ServiceNow

  • Hands-on experience in implementing ServiceNow projects

  • Basic knowledge of project management

  • Experience working in agile projects and using agile methodology


  • ITIL v3 oder v4

  • CIS IT Service Management and CIS Service Mapping

  • other CIS certifikates are an asset

Your benefits

  • Salary in line with market standards with bonus payments and revenue shares

  • Company pension plan and accident insurance

  • Mobile working and flexible working time models

  • Further training opportunities with certification

  • Modern and individual hardware equipment

  • Company events

  • Open and team-oriented work environment

  • Flat hierarchy and the opportunity to contribute to the building up a young company

About ProServ

ProServ is a registered Premier ServiceNow Partner based in Frankfurt (Main), Munich and Toruń (Poland). We offer a wide range of services – exclusively for ServiceNow!

We are experts that work in the ServiceNow space since 2008 with a proven track record in implementing and managing ServiceNow projects at any scale.


Are you willing to accept the challenge? Then send us your resume or fill out the form.