Business Consultant ServiceNow

Your Tasks 

• Support our customers analysing and defining requirements in IT Service Management

• Translate functional requirements into technical designs

• Implement requirements and their solutions in ServiceNow

• Project management tasks like scope documents, action point lists

• Secure project delivery “in time and budget”

• Interface between IT and business units

 

Your skills 

• Strong IT background, especially IT Service Management and processes

• Distinct communication skills

• Strong language skills in German and English

• In-depth ITIL knowledge of IT Service Management processes and their design and implementation (e.g. CSDM in ServiceNow)

• Hands-on experience implementing functional requirements within organisational and technical workflows and process models

• Capability to understand functional requirements and translate them into technical designs

• Solid hands-on experience in project management and agile methodology

 

Certificates (nice to have)

• ITIL v3 or v4

• CSA (Certified System Administrator)

• CIS IT Service Management, additional CIS certificates are an asset

• Project management methodology certification (e.g. PMP, PRINCE2)

Your benefits

• Salary in line with market standards with bonus payments and revenue shares

• Company pension plan and accident insurance

• Mobile working and flexible working time models

• Further training opportunities with certification

• Modern and individual hardware equipment

• Company events

• Open and team-oriented work environment

• Flat hierarchy and the opportunity to contribute to the building up a young company

Interested

Are you willing to accept the challenge? Then send us your resume or fill out the form.

 

You can also apply via LinkedIn: