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Common Service Data Model 3.0

The CSDM provides a unified framework on the ServiceNow platform that enables organizations to holistically manage service portfolios and service lifecycles

 

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ServiceNow Process Optimization

Many exciting features have been added that increase optimization of your business processes

 

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Common Service Data Model 3.0

As part of the Paris Release, ServiceNow has released version 3.0 of the Common Service Data Model (CSDM). If you want to use ServiceNow for your digital transformation, the CSDM is the backbone of your digital operating model.

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News & Events
6 min read

LeanIX and ServiceNow

Jul 27, 2021by Astrid Berthold

LeanIX and ServiceNow, how do they fit together? Are they synonymous? How do they complement each other? Lately we have...
3 min read

License Management with ServiceNow Software Asset Management

May 11, 2021by Marcus Böck

ServiceNow SAM is a component of a broader set of practices known as IT Asset Management (ITAM). SAM focuses on...
2 min read

ServiceNow Process Mining

Mar 12, 2021by Bjorn Beyersdorff

ServiceNow Process Mining enables organizations to run in-depth process analysis on their event data, identify the root...

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