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ProServ is a progressive consultancy specialised in customised ServiceNow consulting, implementations, training and support.

Our mission is to make ServiceNow work for you and your goals.

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We offer a customised approach for each step of your digital journey with ServiceNow. 


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ProServ - Common Service Data Model 3.0


Common Service Data Model 3.0

As part of the Paris Release, ServiceNow has released version 3.0 of the Common Service Data Model (CSDM). If you want to use ServiceNow for your digital transformation, the CSDM is the backbone of your digital operating model.

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Our Services

6 min read

LeanIX and ServiceNow

LeanIX and ServiceNow, how do they fit together? Are they synonymous? How do they complement each other? Lately we have...

3 min read

License Management with ServiceNow Software Asset Management

ServiceNow SAM is a component of a broader set of practices known as IT Asset Management (ITAM). SAM focuses on...

2 min read

ServiceNow Process Mining

ServiceNow Process Mining enables organizations to run in-depth process analysis on their event data, identify the root...


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